Privacy Policy

A Legal Disclaimer

Privacy Policy
Effective Date: December 5, 2024
Welcome to Hashirama Bonsai, located at hashiramabonsai.ch. Protecting your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the practices described in this policy.

1. Information We Collect
We collect the following types of information:
1.1. Personal Information
When you make a purchase or contact us, we may collect:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party providers)
1.2. Non-Personal Information
When you visit our website, we automatically collect:
IP address
Browser type and version
Operating system
Pages viewed and time spent on the site
Referring websites

2. How We Use Your Information
2.1. To Process Transactions
Fulfill and deliver your orders.
Communicate about your purchase, including confirmations and updates.
2.2. To Improve Your Experience
Analyze website performance and usage trends.
Enhance the functionality of our website.
2.3. For Marketing
Send newsletters, promotional offers, and updates (only if you’ve opted in). You can unsubscribe anytime.
2.4. For Legal Compliance
To meet legal obligations or respond to lawful requests from authorities.

3. Sharing Your Information
3.1. Third-Party Service Providers
We may share your personal information with trusted third-party providers for:
Payment processing
Shipping and delivery
Website hosting and analytics
3.2. Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety.
3.3. No Unauthorized Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Cookies and Tracking
4.1. What Are Cookies?
Cookies are small files stored on your device to improve website functionality and user experience.
4.2. How We Use Cookies
To remember your preferences (e.g., language settings).
To track website analytics and performance.
4.3. Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Data Security
We implement robust security measures to protect your information, including:
Secure Socket Layer (SSL) encryption for data transmission.
Restricted access to personal information.
Regular monitoring of our systems for vulnerabilities.
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights
Under Swiss and European data protection laws, you have the following rights:
Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your personal data (subject to legal obligations).
Objection: Opt out of certain processing activities, such as direct marketing.
To exercise these rights, contact us at info@hashiramabonsai.com.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.

8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. Please review this policy periodically.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: Email: info@hashiramabonsai.com
Phone: +41 79 510 27 35
Address: Im Gschick 41, 3173 Oberwangen b. Bern, Switzerland

Thank you for trusting Hashirama Bonsai!